Effective Date: 29 Nov 2017
1. Who are we?
1.1 DigitalGrads is a trading name of LHS Digital. Company number 08829606. We own and operate this website. Our contact details are shown in the footer of our website. Please contact us if you have any questions or feedback about this policy.
2. What’s the point of this policy?
2.1 This policy tells you how we deal with your “personal data” (a technical term for information about any identified or identifiable living person). Please read on to find out what kinds of personal data we collect, how we use and protect it, to whom we disclose it and how you can access and rectify it.
2.2 Please do not use our website unless you are completely happy with this policy. If you do use our website, we will assume that you do accept it.
3. Might the policy change?
3.1 It may well do and so you should check it whenever you visit our website. We will assume you agree to the revised policy if you use the website after the effective date shown at the top of the policy.
4. What personal or other data do we collect?
4.1 We collect and store the information which you give us via forms on our website – such as your name, email address and company name.
4.2 We collect personal data from recent university graduates to advertise their availability on our Hiring Hub. This data is collected via our Application Form, and via our More Info Form and includes name, email address, physical address, phone number and details of previous work experience and education and employment details. We will only publish your data on our Hiring Hub with your explicit consent which is gathered when you agree to our Terms and Conditions.
4.3 We process personal information to enable us to provide advice and professional services as an employment agency, to maintain our own accounts and records and to support and manage our employees.
4.4 We may receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, information about your mobile or other device including device-type and device identifier, operating system and platform, a unique reference number linked to the data you enter on our system, login details, clickstream data, details of your activity on our website with date / time stamps including the pages you visited and searches you made.
5. Who the information is processed about:
We process personal information about our:
- Customers, clients and employers
- Complainants and enquirers
- Advisers and other professional experts
- Graduates and job seekers
6. What about cookies?
6.2 Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit: www.allaboutcookies.org.
6.3 Cookies are used on this website for the following purposes:
Session cookies: We use session cookies to enable the website to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. These cookies allow you to proceed through many pages of the website quickly and easily without having to authenticate or reprocess each new area you visit.
Google Analytics (“GA”) cookies: Google sets persistent cookies (up to two years) to recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. Click here for more information about GA cookies. Click here to opt out of GA cookies.
WordPress cookies: WordPress places persistent cookies (up to one year) to verify details of your logged-in status, to customise your view of our interfaces and to avoid visitors who make repeat comments having to re-enter their details. Click here for more information.
Third party advertising cookies: As do many other sites, we may use third party advertisers and/or internet advertising companies working for them to fill ad space on our website. These third parties may use persistent cookies and other similar technologies (known as action tags, single pixel gifs and web beacons) to assess information about your visits to this and other sites. This is so they can track the effectiveness of their campaigns (including whether these advertisements are clicked on or viewed by users and later purchases by such users), avoid showing you the same advertisement repeatedly and display advertisements on this and other sites tailored to your preferences. We do not have any access to or control over these third party technologies. If you would like more information about these practices and to know your choices about not having this information used by certain of these companies, please visit www.youronlinechoices.com and www.networkadvertising.org/choices. Please contact the third parties directly for more information about their privacy practices.
Cookie-warning cookie: This cookie takes note of whether you are happy to accept cookies on this website based on your response to the message which appeared when you first visited the website. This persistent cookie will remember your preference for up to [insert] days.
6.4 By continuing to use our website, having seen our cookie notice, we assume that you consent to use of the cookies outlined above.
7. How do we use your personal data?
7.1 We use your personal data to provide our services, e.g. send service messages, send training course reminders by email and SMS and process payments.
7.2 We use your personal data to help us communicate with you effectively should you try to contact us via our website.
7.3 If you have given permission on our website, we may use your personal data to send you emails (or other communications such as mail, phone or SMS) with details of our goods or services which may be of interest to you including information about special offers or promotions.
7.4 With your explicit consent, provided when you (a recent Graduate) accepts our Graduate Terms and Conditions we will share your contact details (name, email address and mobile phone number) with employers who request to interview you. You will also be notified by email as soon as your details have been made available to an employer.
7.5 With your explicit consent, provided when you (an employer) accepts our Employer Terms and Conditions we will share your contact details (name, company name, email address and contact phone number) with the graduate who you have requested to interview.
7.5 We retain personal data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.
7.6 We may access, remove, alter, store or otherwise use any personal data if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.
8. How do we protect personal data?
8.1 Security is a high priority for us. We take appropriate precautions to protect personal data.
8.2 Email and other electronic communications are not secure if they have not been encrypted. Your communications will pass through a number of network nodes before they reach us. So we do not accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the website.
9. To whom do we disclose personal data?
9.1 We may allow access to your personal data by third parties who supply us with a service (but not for marketing purposes – see 8.2). Examples include e-website hosts, content delivery networks and businesses which assist us in undertaking communications or monitoring our website.
9.2 We do not provide your personal data to third parties for marketing purposes.
9.3 Very important: Your name and gravatar image which you provide in the “personal details” section of your profile will be visible to other users of our website on the scores leaderboard only, and no where else.
9.4 We may disclose personal data so far as reasonably necessary:
if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if there has been a complaint about content posted by you, or if we are required to do so by law or appropriate authority; or
in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
9.5 We may store or transfer personal data outside the European Economic Area (EEA) for the purposes stated in this policy. If so, we will of course comply with the applicable laws relating to data transfer outside the EEA.
9.6 Except as otherwise specifically included in this policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, different rules will apply to their use or disclosure of your information. Please check their privacy policies carefully.
10. How can you access and rectify personal data?
10.1 You have the right to request personal data that we hold about you, subject to us reserving the right to withhold such data to the extent permitted by law. We may require appropriate evidence of identity. Note that you may be able to rectify certain of your personal data within your account on our service.
10.2 For information about your rights under UK data protection laws, see the website of the UK Information Commissioner.